Eric is an instructional designer. He has designed and developed many e-learning courses, instructor-led training materials, job aids, and step-by-step operating procedures. He excels at working with subject matter experts and reviewing source material in order to understand the client’s business and training needs.
Below are links to examples of materials Eric has developed. To protect confidentiality, the names of clients and the training vendors have been removed.
Front End Analysis: Executive Summary
Executive summary of an analysis of an existing new hire orientation program.
Account Manager Protocol
Protocol for an interview designed to uncover job performance expiations that account managers have for themselves and customer service agents.
Protocol to guide an ethnographic/contextual inquiry interview that explores how employees’s do their job and various methods they use to learn their job.
Expert Learning Effectiveness Group Interview Protocol
Protocol for group interview designed to uncover on-the-job expertise.
Strategic Sourcing Objectives Survey
Survey developed to allow subject matter experts to evaluate training objectives.
Data Collection Methods
A document that describes pros and cons of various types of data collection methods.
Analysis Samples Zip File
A zip file with all the analysis samples listed.
High-Level Design Document
High-level design document for an entire new employee orientation process.
Detailed Design Document
Detailed design document for one instructor-led training session that occurs during the new employee orientation.
Combination design document/course prototype for an online course in active listening. PowerPoint.
Project Scoping Calculations
Excel spreadsheet used to estimate the project scope for one module covering relationships with clients for an online course.
Detailed course map for a module covering relationships with clients for an online course.
Design Samples Zip File
A zip file with all the design samples listed.
New Employee Orientation Materials
Following are examples of materials developed during a project to re-design a pharmaceutical company’s new employee orientation process.
- Facilitator Guide
Facilitator guide for instructor-led training session to be held during new employee orientation process.
- Workshop PowerPoint
Powerpoint presentation illustrating the company’s history, current state, and critical processes.
- Activity Handouts
Handouts used to help explain activities in the new employee orientation training session.
- Key Points Handouts
Handouts with key points covered in the new employee orientation training session.
- Peer Coach Handbook
Example of handbooks developed to guide stakeholders in the new employee orientation process.
Code of Professional Conduct Storyboards
Following are PowerPoint storyboards for two modules an online course on a company’s code of professional conduct. The modules illustrate storyboards for different kinds of interactive scenarios.
Understanding Profitability Storyboard
The Lemonade Game
PowerPoint storyboards for an online course about profitability. The primary focus is a game that uses a lemonade stand as a simplified business example demonstrating the relationship of costs and income to profitability.
Quality Writing Instructor Guide
Instructor guide for a course about quality in writing.
Development Samples Zip File
A zip file with all the development samples listed.
Following are examples of documents developed to evauate a new employee orientation process.
- Evaluation Strategy
Detailed description of an evaluation strategy for a new employee orientation process.
- Autoscored Handbook Evaluation
Level 3 evaluation of a particular handbook used during a new employee orientation process.
- General Handbook Evaluation
General Level 3 evaluation for handbooks used during a new employee orientation process.
- New Hire Evaluation
Level 3 evalution for the new employee orientation process.
- Maintenance Cycle Evaluation
Evaluation of the contined relevance of components of the new employee orinetation process.
Evaluation Samples Zip File
A zip file with all the evaluation samples listed.